Security Operations Support


Please use the SOS form to submit your physical security service/maintenance issues and the appropriate IT personnel will address them.

- Security camera Issues (no video, distorted picture, video wall issues)
- Access Control Issues (Card reader off-line, Badges do not work)
- Intrusion Detection Issues (alarms not reporting, alarm sensor malfunction)
- Visitor Management System Issues
- Desktop Support for Physical Security System Computers (Computer not responding to commands, Software issues)

PLEASE CONTACT THE HELP DESK INSTEAD FOR WBD RELATED ISSUES WITH:

- trouble logging in
- password reset

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Is the whole facility down?

Impacted System(s)/Application(s):